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Remote Services Offered:
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1.) Remotely manage applications
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2.) Remotely manage databases
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3.) Remotely customize desktop policies
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4.) Remotely manage computer configurations
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5.) Remotely transfer files
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6.) Remotely execute applications and devices
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7.) Remotely provide application and software rentals
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8.) Remotely distribute and update files dynamically
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9.) Remotely solve user software and configuration problems
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10.)Provide users with a help request system via email or telephone or
mobile
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11.)Remotely place hardware and software inventories into directory
services for tracking and troubleshooting
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Services Offered: Software and Hardware Upgrades Systems and Performance Tuning
System Backups and Restores
24 hr / 7 day Systems Monitoring Systems Administration Computer Operations
Production Batch Processing
Bi-Annual Cumulative PTF Installs
Disaster Recovery (DR)
Periodic Systems Housekeeping
Monitor / Order / Install / Emergency PTFs
Monthly CPU Utilization Reporting
Key Benefits:
Speed Implementation Time
Minimize Operation Costs
Gain Instant Access to Experts
Use The Best Solutions
Network Operations Center (NOC) Provides 24x7 Support to All Your
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